Shipping tech giant Pitney Bowes has confirmed a ransomware incident on its systems.
The company said in a statement that its systems were hit by a “malware attack that encrypted information” on its systems, more commonly known as a ransomware attack.
“At this time, the company has seen no evidence that customer or employee data has been improperly accessed,” the statement said, but many of its internal systems are offline, causing disruption to client services and other corporate processes.
The company said it’s working with a third-party consultant to address the issue. But the company did not say when the attack happened, or what kind of ransomware encrypted its systems.
A spokesperson for the company did not immediately return a request for comment.
Pitney Bowes is a widely used shipping tech company that provides mailing services to sellers, with more than 1.5 million clients across the world, including the Fortune 500. The company allows sellers to make mailing items and goods easier and more efficient, and is widely used by sellers in marketplaces like Etsy and Shopify.
Several customers on Twitter complained that they were unable to perform basic tasks. It’s known taht some account, product support pages, and software and downloads pages are unavailable.
It’s the latest in a string of attacks on high-profile businesses. In the past few months, drinks giant Arizona Beverages, aluminum maker Norsk Hydro, and science services company Eurofins have all been hit by ransomware.
Last week, the FBI warned of “high impact” ransomware attacks targeting larger businesses.
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